Full time\u00a0\u00b7\u00a0$20.00 – $26.00<\/p>\n
Paid Vacation, Paid Personal Time, Paid Holidays, Health Insurance, 401K \/ Retirement Plan<\/p>\n<\/div>\n
Pay Range:<\/strong>\u00a0$20.00- $26.00 per hour, depends on experience (DOE)<\/p>\n Summary:<\/u><\/strong><\/p>\n The Clinical Assistant (CA) position serves: as a Receptionist, Chiropractic\/Acupuncture equivalent of an MA and oversee the Integrative Care Clinic schedules. As Clinical Assistant (CA) crosses several job duties ranges from front office Receptionist duties to MA type of duties. The individual works very closely with other Integrative Care Clinic staff on day to day functions to meet department operational needs. One of the most important functions is the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the chiropractic\/acupuncture services needed. Making appointments and making preliminary assessment category of payment for patients are essential before a provider can see them.<\/p>\n The Clinical Assistant is to support the Integrative Care Clinic with appointment management, patient flow, record keeping, patient education and miscellaneous duties. This makes him\/her an integral part of the Department services. The Clinical Assistant duties will support and help to develop the professional relationship between the Chiropractor\/Acupuncture, other providers and staff in the clinic that directly affects the patient satisfaction and long-term clinical outcomes.<\/p>\n Responsibilities:<\/u><\/strong><\/p>\n \u2022 Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.<\/p>\n \u2022 Knowledgeable of insurances, health plans , Sliding-Fee and LMFC programs<\/p>\n \u2022 Schedule appointments; if needed -will manage prior authorizations for new and establish patients.<\/p>\n \u2022 Answer incoming calls, schedule appointments and appointment reminders<\/p>\n \u2022 Register all patients per registration protocols and collection all documentation and billing information per billing protocol. Ensure proper documentation and data collection\/ documentation in Practice Management, Documentation Management, I2I, and Electronic Health Record or any relative system.<\/p>\n \u2022 Checking-In patients<\/p>\n \u2022 Managing referrals<\/p>\n \u2022 Assure that all services provided have been checked out properly for each patient and reconciles the day\u2019s activities for appropriate billing.<\/p>\n \u2022 During the Check-Out process; patient will receive the Patient Plan, if needed patient education or and any follow up appointments<\/p>\n \u2022 Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.<\/p>\n \u2022 Arranges for collection deposits or co-pays\/deductibles prior to the patient being seen by the provider per established policies and procedures. Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.<\/p>\n \u2022 Balance cash register in accordance with the cash handling policy when needed.<\/p>\n \u2022 Work closely with Medical, Dental and Nursing staff to assure smooth patient flow<\/p>\n \u2022 Work closely with patients who did not keep their appointment for follow-up.<\/p>\n \u2022 Call and remind patient of his\/her appointment. (by phone or text)<\/p>\n \u2022 Follow up on \u201cno show\u201d patients on daily basis.<\/p>\n \u2022 Answering\/responding to calls, texts, Patient Portal and emails<\/p>\n \u2022 Communicate patient\u2019s problem\/complaint to the appropriate staff, department or Care Team<\/p>\n \u2022 Assist the Chiropractor \/ Acupuncture Providers with patient education, collecting data, screenings, Intakes or follow-ups or any activities needed during the visit.<\/p>\n \u2022 Answer patient inquiries about chiropractic\/ Acupuncture services<\/p>\n \u2022 Required to collect any necessary data for reporting purposes within the corresponding system.<\/p>\n \u2022 Working closely with the Clinical Assistant Coordinator<\/p>\n \u2022 Working closely with the Chiropractic and Acupuncture Providers<\/p>\n \u2022 Oversee and manage Integrative Care Clinic schedules<\/p>\n \u2022 Cleaning\/sanitizing\/tidying around the clinic<\/p>\n \u2022 Respond to Patient\u2019s concerns<\/p>\n \u2022 Arrange translation services, with cultural liaisons, Health Plan or over the phone. Or translate when needed<\/p>\n \u2022 Take Blood pressure for patients<\/p>\n \u2022 Be a liaison to other department managers such as NextGen, Billing, and QI team.<\/p>\n \u2022 Attend meetings<\/p>\n \u2022 Other related duty as the job requires<\/p>\n Job Requirements<\/u><\/strong><\/p>\n Education:\u00a0<\/strong>High School Diploma, GED, or equivalent<\/p>\n Certification: current valid CPR card.<\/p>\n \u00a0<\/strong><\/p>\n Experience: One year of medical\/dental or chiropractic assistant experience in a similar setting or formal training from a vocational school<\/p>\n \u00a0<\/strong><\/p>\n Verbal and Written Skills to perform the job:<\/em>\u00a0Bilingual preferred. Familiarity with basic Word processing, spreadsheet, and database applications.\u00a0Accurate keyboarding skills. Ability to relate to the patients, through familiarity with medical terminology and triage procedure.<\/p>\n Technical knowledge and skills required to perform the job: Excellent verbal, written and interpersonal communication skills and the demonstrated ability to work with diverse individuals and groups. Demonstrate high levels of self-initiation and direction. Knowledge of communities we serve. Knowledge and experience working in medical settings and interacting collaboratively with medical teams. Skill in analyzing situations and making timely decisions. Ability to work under pressure. Friendly personality with the desire to work with the public. Willingness to develop a better understanding of the chiropractic\/ acupuncture profession. Ability to handle multi-functions. Understanding of community based organization. Knowledge of book keeping and office functions. Promotes and believes in clinic mission statement \u201cHealth for all\u201d. Must believe in health care dignity for all.<\/p>\n \u00a0<\/strong><\/p>\n Physical and Mental Requirements:<\/em>\u00a0<\/strong>Work involves sitting, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. The employee may be required to push, pull, lift, and\/or carry up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be willing to work at any La Maestra Community Health Center location, other than the assigned site and be agreeable to work weekends, if so needed<\/p>\n La Maestra Community Health Centers is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation or belief.<\/em><\/p>\n<\/div>\n<\/div>\n","protected":false},"author":11,"featured_media":0,"template":"","meta":{"cybocfi_hide_featured_image":"","_promoted":"","_job_location":"City Heights","_application":"https:\/\/lmfc.quickbase.com\/db\/bm92hn2z5?a=showpage&pageid=2","_company_name":"La Maestra Community Health Center","_company_website":"http:\/\/lamaestra.org","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-4798","job_listing","type-job_listing","status-publish","hentry","post"],"_links":{"self":[{"href":"https:\/\/lamaestragme.org\/index.php\/wp-json\/wp\/v2\/job-listings\/4798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lamaestragme.org\/index.php\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/lamaestragme.org\/index.php\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/lamaestragme.org\/index.php\/wp-json\/wp\/v2\/users\/11"}],"wp:attachment":[{"href":"https:\/\/lamaestragme.org\/index.php\/wp-json\/wp\/v2\/media?parent=4798"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/lamaestragme.org\/index.php\/wp-json\/wp\/v2\/job-categories?post=4798"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/lamaestragme.org\/index.php\/wp-json\/wp\/v2\/job-types?post=4798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}